In the case of National Emergency Medical Services, Inc. v. Smith, 368 Ga. App. 18 (2023), the testimony of an Emergency Communications & 911 Expert Witness was central to evaluating the standard of care provided by emergency medical services (EMS) personnel and the adequacy of their training protocols in response to a 911 call.
Background of the Case
The estate of a deceased individual, referred to as Smith, brought a negligence action against National Emergency Medical Services, Inc. (National EMS). The suit alleged that EMS personnel failed to take adequate steps to locate and assist Smith during a critical medical event, despite a 911 call requesting emergency care.