In the case of Ghirardelli Chocolate Company v. GXO Warehouse Company, filed in the Northern District of California in 2007, the testimony of a Warehouse Operations Expert Witness was pivotal in evaluating the performance and contractual obligations of a third-party logistics provider (3PL) during a disputed warehouse transition.
Background of the Case
Ghirardelli Chocolate Company entered into a warehousing services agreement with GXO Warehouse Company (formerly operating under a different name), engaging them to provide third-party logistics and warehouse management services for a new facility in Lathrop, California. A key aspect of the agreement was the implementation of a new warehouse management system (WMS), known as WM10, which would support inventory tracking, order processing, and overall warehouse efficiency.